Return & Exchange Policy
Return & Exchange Policy
โ We do not offer returns or refunds, except where required by applicable law.
However, we offer limited exchange options:
๐ Size exchange is allowed, subject to stock availability.
๐จ Color exchange is allowed only if the requested color is available in stock.
๐ฆ Exchange requests must be made within 24โ48 hours of receiving the order.
๐ท๏ธ Items must be unused, unwashed, unworn, and returned in their original condition with all tags attached.
๐ซ Sale items, customized products, and special-order items are not eligible for exchange.
โ ๏ธ Please note: Exchanges can only be processed if the required size or color is available in stock.
Service Policy
๐ Order cancellation is only possible within 12 hours of order confirmation.
๐ฆ If an item becomes unavailable after order confirmation, we may contact the customer with available options, including:
- An alternative product
- An exchange option
- Order cancellation
Any alternative option will only be processed with customer approval.
๐ Customer support is available via WhatsApp and email.
โจ We are committed to providing the best possible shopping experience and customer service to all our customers.
