Shipping Policy

We deliver all over Pakistan through reliable courier services.

• Delivery time is approximately 3–5 working days (may vary depending on location).
• Shipping charges, if applicable, are calculated based on the delivery location and order details.
• A tracking number will be provided once the order has been dispatched.
• Delivery delays may occur during public holidays, adverse weather conditions, or unforeseen courier-related circumstances.

Service Policy

• Order cancellation is only possible within 12 hours of order confirmation.
• If an item becomes unavailable after order confirmation, we may contact the customer with available options, including:
  • An alternative product
  • An exchange option
  • Order cancellation
• No alternative product will be shipped without customer approval.
• Customer support is available via WhatsApp and email.
• We are committed to providing the best possible shopping experience and customer service to all our customers.

For any shipping-related inquiries, please contact us:

Email: onlinejennys@gmail.com
WhatsApp: 0345-2257552